top of page



Last updated: September 14, 2021


Thank you for choosing to be a part of our community at Pacific Steam Carpet Cleaning. We are

committed to protecting your personal information and your right to privacy. If you have any

questions or concerns about this privacy statement or our practices regarding your personal

information, please get in touch with us at

When you visit our Website,, and generally use

our services, we appreciate that you trust us with your personal information.

We take privacy very seriously. In this privacy notice, we seek to explain in the most straightforward way

possible what information we collect, how we use it, and what rights we have with it. We

hope you take some time to read through it carefully, as it is essential. If there are any terms in

this privacy notice that you disagree with, please discontinue the use of our services



This privacy notice applies to all information collected through our services, which, as described

above includes our Website and any related services, sales, marketing, or events.

Please read this privacy notice carefully, as it will help you understand what we do with the

information that we collect.



     1. What information do we collect?

     2. How do we use your information?

     3. Will your information be shared with anyone?

     4. Do we use cookies and other tracking technologies?

     5. How long do we keep your information?

     6. What are your privacy rights?

     7. Controls for do-not-track features

     8. Do California residents have specific privacy rights?

     9. Do we make updates to this notice?

     10. How can you contact us about this notice?

     11. How can you review, update, or delete the data we collect from you?




The personal information you disclose to us.

In short, We collect the personal information that you provide to us.

We collect the personal information you voluntarily provide when you express an interest

in abstaining information about us or our products and services when you participate in

activities on the Website or when you contact us.

The personal information we collect depends on the context of your interactions with us and

the Website, your choices, and the products and features you use. The personal

information we collect may include the following:

Personal data provided by you. We collect email addresses, phone numbers, names, and

other similar information.

All personal information that you provide to us must be true, complete, and accurate, and you must

please notify us of any changes to such personal information.

All personal information that you provide to us must be true, complete, and accurate, and you

must notify us of any changes to such personal information.


Information automatically collected


In short: Some information -- such as your internet protocol (IP) address and browser and

device characteristics - is collected automatically when you visit our Website.

We automatically collect certain information when you visit, use, or navigate our Website. This information does not reveal your specific identity (like your name or contact information) but may

include device and usage information, such as your IP address, browser, and device

characteristics, operating system, language preferences, referring URLs, device name, country,

location, information about how and when you use our Website, and other technical details.

This information is primarily needed to maintain the security and operation of our Website,

and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes the following:


     ● Log and Usage Data: Log and usage data is service-related, diagnostic, usage, and

     performance information our servers automatically collect when you access or use our

     website, which we record in log files. Depending on how you interact with us, this log

     data may include your IP address, device information, browser type and settings, and

     information about your activity on the Website (such as the date/time stamps associated

    with your usage, pages, and files viewed, searches, and other actions you take, such as

    which features you use), device event information (such as system activity, error reports

    (sometimes called '‘crash dump'’) and hardware settings).

     ● Device Data: We collect device data such as information about your computer, phone,

     tablet or other devices you used to access the Website. Depending on the device used,

     this device data may include information such as your IP address (or proxy server),

     device and application identification numbers, location, browser type, hardware model

     Internet service provider and mobile carrier, operating system, and system

     configuration information.




We use personal information collected via our Website for various business purposes

described below.

In short, We process your data for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and your consent.

With your consent, we process your personal information based on our

legitimate business interests to enter into or perform a contract with you and comply with our legal obligations. We indicate the specific processing

grounds we rely on next to each purpose listed below.


We use the information we collect or receive:


     ● To send you marketing and promotional communications. We and our third-party

     Marketing partners may use your marketing preferences to use the personal information you send us for marketing purposes. For example, we will collect personal information from you when you express an interest in abstaining from information about our Website or us, subscribing to marketing, or otherwise contacting us. You can opt out of our marketing emails at any time.

     ● Deliver targeted advertising to you. We may use your information to develop and display

     personalized content and advertising (and work with third parties who do so) tailored to

     your interests and location and to measure its effectiveness.




In short, We only share information with your consent to comply with laws, to provide you with

services, to protect your rights, or to fulfill business obligations.

We may process or share the data that we hold based on the following legal basis:

     ● Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

     ● Legitimate Interests: We may process your data when it is reasonably necessary to

     achieve our legitimate business interests.

     ● Performance of Contract: Where we have entered into a contract with you, we may

     process your personal information to fulfill the terms of our contract.

     ● Legal Obligations: We may disclose your information where we are legally required to do

      so to comply with applicable law, governmental requests, judicial proceedings,

     the court order or legal processes, such as in response to a court order or a subpoena

     (including in response to public authorities to meet national security or law enforcement


     ● Vital Interests: We may disclose your information where we believe it is necessary to

     investigate, prevent, or take action regarding potential violations of our policies,

     suspected fraud, situations involving potential threats to the safety of any person and

     illegal activities, or as evidence in litigation in which are involved.

More specifically, we may need to process your data or share your personal information in the

following situations:

     ● Business Transfers: We may share or transfer your information in connection with, or

        during negotiations of any merger, sale of company assets, financing, or acquisition of

        all or a portion of our business to another company.

     ● Business Partners: We may share your information with our business partners to offer

        you certain products, services, or promotions.




In short, We may use cookies and other tracking technologies to collect and store your


We may use cookies and similar tracking technologies (like web beacons and pixels) to access

or store information. Our Cookie Notice provides specific information about how we use such technologies and how you can

refuse certain cookies.




In short, We keep your information for as long as necessary to fulfill the purposes outlined in this

privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set

out in this privacy notice unless a more extended retention period is required or permitted by law (such

as tax, accounting, or other legal requirements). No purpose in this notice will need us to keep

your personal information for longer than six months.

When we have no ongoing legitimate business need to process your personal information, we

will either delete or anonymize such information or, if this is not possible (for example, because

your data has been stored in backup archives), then we will securely store your

personal information and isolate it from any further processing until deletion is possible.




In short, You may review, change, or terminate your account at any time.

Suppose you are a resident of the European Economic Area and believe we are unlawfully

processing your personal information. In that case, you also have the right to complain to your local data

protection supervisory authority.


If you are a resident of Switzerland, the contact details for the data protection authorities are

available here:




Most web browsers and some mobile operating systems and mobile applications include a "-

" "t-Track "“DNT”) feature or setting you can activate to signal your privacy preference not to

have data about your online browsing activities monitored and collected. No

uniform technology standard for recognizing and implementing DNT signals has been finalized at this stage.

As such, we do not currently respond to DNT browser signals or any other mechanism that

automatically communicates your choice not to be tracked online. If a standard for online

tracking is adopted that we must follow in the future, we will inform you about that practice in a

revised version of this privacy notice.




In short: Yes, if you are a resident of

California Civil Code Section 1798.83, also known as the “Shine the Light” law, permits our

users who are in California to request and obtain from us once a year free of

charge, information about categories of personal data (if any) we disclosed to third

parties for direct marketing purposes and the names and addresses of all third parties with

which we shared personal information immediately preceding the calendar year. If you are a

California resident and would like to make such a request, please submit your request in writing

to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the

Website, you have the right to request the removal of unwanted data that you publicly post on the

Website. To ask for the removal of such data, please get in touch with us using the contact information

provided below. Include the email address associated with your account and a statement

that you reside in California. We will ensure the data is not publicly displayed on the site,

but please be aware that the data may not be completely or comprehensively removed from all

our systems (e.g., backups, etc.).




In short, Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by

an updated "Revised" date, and the updated version will be effective as soon as it is accessible.

If we make material changes to this privacy notice, we may notify you by prominently

posting a notice of such changes or directly sending you a notification. We encourage you to

review this privacy notice frequently to inform you how we protect your information.




If you have any questions or comments about this notice, you may email us at



Based on the applicable laws of your country, you may have the right to request access to the

personal information we collect from you, change that information, or delete it in some

circumstances. To request to review, update, or delete your personal information, please get in touch with us at We will respond to your request

within 30 days.

bottom of page