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FREQUENTLY ASKED QUESTIONS ABOUT CARPET CLEANING

Reach out to us via phone or email to ask questions about the scope of our work.

  • How often should I have my carpets cleaned?
    Carpets should ideally be professionally cleaned every 12 to 18 months. However, high-traffic areas or homes with pets and allergies may require more frequent cleaning.
  • What's the difference between DIY carpet cleaning and professional cleaning?
    DIY methods can help maintain carpets, but professional cleaning offers deep cleaning, removes hidden dirt, and extends the carpet's lifespan.
  • Is professional carpet cleaning safe for children and pets?
    Yes, professional carpet cleaning uses safe and eco-friendly products. Carpets are thoroughly rinsed to ensure no residues are left behind.
  • How long does it take for carpets to dry after cleaning?
    Drying times can vary, but it typically takes no longer than 6 to 12 hours. Proper ventilation and air movement can help speed up the process.
  • Will carpet cleaning remove all stains?
    Most stains can be removed or improved, but results may vary depending on the type, age, and severity of the stain. We do everything we can to fully remove any spots or stains and restore the carpets back to their full potential.
  • Do you move furniture during the cleaning process?
    Yes, we can move light furniture, such as chairs and end tables. Larger or heavy items should be moved before our arrival.
  • How can I prepare for a carpet cleaning appointment?
    Clear the area of small items, vacuum before our arrival, and move any breakable items. We'll take care of the rest.
  • Are your cleaning products environmentally friendly?
    Yes, we use eco-friendly and non-toxic cleaning solutions that are safe for your family and the environment.
  • Do you offer any discounts or promotions?
    We may have seasonal promotions and discounts. Check our website or contact us for current offers.
  • How can I schedule an appointment for carpet cleaning?
    You can easily schedule an appointment by calling us or using our online booking system on our website.
  • What payment methods do you accept?
    We accept various payment methods, including credit cards, cash, and online payments. Payment is required at time of service unless other arrangements are made beforehand.

1:  Why choose us?

We are the Portland Carpet Cleaners Choice. What we use to clean our space makes it into our homes. We only use products with certified organic ingredients, Hypoallergenic and safe for the whole family which reduces chemicals on surfaces and in the air, keeping your family safe and healthy. Carpet Cleaning Upholstery Cleaning Gresham.

2 :  Are you insured?

We are a fully insured carpet cleaning and upholstery cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right. Serving Portland, Gresham, Welches, Sandy, and Oregon City areas. 

3:  What about pets?

Pets are a part of the family, and so we clean up after them as well! During carpet cleaning service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy. We can also clean your upholstery cleaning in Portland.

Pacific Steam Carpet Cleaning Portland Oregon

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